Terms & Conditions

Overview

Welcome to Slivglo.

These Terms & Conditions govern your access to and use of the Slivglo website, online store, products, features, and related services (collectively, the “Services”).

By accessing or using our website, creating an account, or placing an order, you agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree with these Terms, please do not use the Services.

1. Eligibility and Acceptable Use

You may use the Services only for lawful purposes and in accordance with these Terms.

By placing an order through Slivglo, you represent that you have the legal capacity to enter into a binding transaction or are using the Services with any authorization or supervision required by applicable law.

You may not:

  • Use the Services for unlawful, fraudulent, or abusive purposes.
  • Attempt to gain unauthorized access to our website, accounts, systems, servers, or networks.
  • Interfere with the security, operation, or functionality of the Services.
  • Introduce viruses, malware, malicious code, or other harmful technologies.
  • Unlawfully scrape, copy, extract, collect, or exploit website content or data.
  • Impersonate another person or provide false or misleading information.
  • Use the Services in a manner that violates applicable law or the rights of others.

Slivglo may restrict or terminate access to the Services where reasonably necessary to protect the website, customers, Slivglo, or third parties, subject to applicable law.

2. Products and Product Information

Slivglo is an online jewelry store specializing in 925 Sterling Silver jewelry and related products.

We make reasonable efforts to display and describe our products accurately, including product photographs, descriptions, materials, colors, dimensions, weights, and other specifications.

However, reasonable variations may occur because of:

  • Screen or device settings.
  • Photography and lighting.
  • Manufacturing tolerances.
  • Stone appearance, placement, or characteristics.
  • Product dimensions or weight.
  • Handcrafted or production variations.

Unless otherwise expressly stated on the applicable product page, jewelry described by Slivglo as Sterling Silver is made from 925 Sterling Silver.

Product availability is not guaranteed until an order has been accepted and fulfilled.

Slivglo may correct typographical errors, inaccuracies, or omissions and update product information where reasonably necessary.

3. Prices, Taxes, and Payment

Prices are displayed in the currency shown on the Slivglo website and may change before an order is placed.

Applicable sales taxes, discounts, fees, and other charges will be displayed or calculated as required during checkout.

Customers are responsible for providing accurate billing and payment information.

Full payment is generally required at checkout using one of the payment methods made available through the website.

Slivglo uses Stripe for payment processing and may make additional payment methods available from time to time.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your purchase.

Payment transactions may also be subject to the applicable payment provider’s terms, conditions, and privacy practices.

4. Orders and Order Acceptance

After successfully submitting an order, you may receive an electronic order confirmation.

Receipt of an order confirmation does not necessarily constitute final acceptance of the order.

All orders are subject to appropriate verification, payment authorization, product availability, fraud-prevention procedures, and Slivglo’s ability to fulfill the transaction.

To the extent permitted by applicable law, Slivglo may limit, decline, or cancel an order for legitimate reasons, including:

  • Product unavailability.
  • Payment authorization failure.
  • Suspected fraud or unauthorized transactions.
  • Material pricing or listing errors.
  • Incorrect or incomplete order information.
  • Applicable legal or regulatory restrictions.
  • Inability to fulfill the transaction.

If Slivglo cancels a paid order that will not be fulfilled, any refund required by applicable law will be issued to the applicable original payment method.

5. Jewelry Care and Product Use

925 Sterling Silver is a precious metal that may naturally tarnish or change appearance over time.

Exposure to air, moisture, perspiration, perfumes, cosmetics, lotions, household chemicals, chlorine, and other environmental conditions may affect the appearance of sterling silver jewelry.

To help maintain your jewelry, we recommend:

  • Storing jewelry in a clean and dry location when not in use.
  • Avoiding unnecessary exposure to moisture and water.
  • Avoiding direct contact with perfumes, lotions, cosmetics, chlorine, and household chemicals.
  • Removing jewelry before swimming, bathing, or activities involving chemicals where appropriate.
  • Using cleaning and storage methods appropriate for 925 Sterling Silver and any stones or other materials contained in the product.

Normal tarnishing, ordinary wear, or changes resulting from improper storage, cleaning, misuse, environmental exposure, or accidental damage are not necessarily manufacturing defects.

Nothing in this section limits any rights or remedies relating to defective or non-conforming products that cannot legally be excluded.

6. Third-Party Services

Slivglo operates its online store using WordPress and WooCommerce and may use or integrate third-party services, including:

  • Payment-processing services.
  • Website plugins and technologies.
  • Analytics providers.
  • Advertising and marketing technologies.
  • Customer-service technologies.
  • Suppliers and fulfillment providers.
  • Other service providers necessary to operate the business.

Independent third-party services may be subject to their own terms, conditions, and privacy policies.

To the extent permitted by applicable law, Slivglo is not responsible for the independent acts, omissions, availability, or practices of third-party services outside Slivglo’s reasonable control.

7. Intellectual Property

Unless otherwise indicated, the Slivglo name, logo, branding, website design, original text, graphics, photographs owned by Slivglo, and other proprietary materials are owned by or licensed to Slivglo and are protected by applicable United States and international intellectual-property laws.

You may not reproduce, copy, distribute, modify, publish, display, sell, license, create derivative works from, or commercially exploit protected Slivglo content without prior authorization, except as permitted by applicable law.

Third-party trademarks, photographs, product information, and other intellectual property remain the property of their respective owners.

8. Reviews and User Content

Slivglo may allow customers to submit reviews, comments, photographs, feedback, or other content.

You are responsible for any content you submit.

You may not submit content that is:

  • Unlawful or fraudulent.
  • False or intentionally misleading.
  • Defamatory, threatening, abusive, or malicious.
  • Infringing upon another person’s intellectual-property, privacy, publicity, or other rights.
  • Containing malicious software or harmful code.

By voluntarily submitting content for publication through the Services, you grant Slivglo a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and promote that content in connection with operating and promoting the Services, subject to applicable law and any additional permissions presented when you submit the content.

9. Privacy

Slivglo’s collection, use, disclosure, and protection of personal information are described in our Privacy Policy.

Personal information may be processed for purposes including account administration, order processing, payment processing, fraud prevention, customer support, website operation, analytics, communications, and advertising, as described more fully in the Privacy Policy.

Slivglo uses Stripe for payment processing and may use advertising and analytics technologies such as TikTok Pixel and Snapchat Pixel, subject to our Privacy Policy, applicable consent requirements, and applicable U.S. privacy laws.

10. Electronic Communications

By using our Services or communicating with Slivglo electronically, you acknowledge that certain communications relating to your transactions, account, or use of the Services may be provided electronically, subject to applicable law.

Marketing communications will be handled in accordance with applicable law and the preferences or consent mechanisms made available to you.

You may unsubscribe from eligible marketing emails using the unsubscribe mechanism provided in those communications.

11. Website Availability and Accuracy

Slivglo aims to maintain accurate and reliable website information but does not guarantee that the website will always operate without interruption, delay, technical error, or temporary unavailability.

Slivglo may update, maintain, modify, suspend, or discontinue website features where reasonably necessary.

We may correct errors, inaccuracies, or omissions on the website where appropriate.

12. Disclaimers

To the maximum extent permitted by applicable law, the Services are provided subject to applicable statutory and consumer rights.

Slivglo does not make warranties that are not expressly stated or legally required and does not exclude any warranty, guarantee, or consumer protection that cannot lawfully be excluded.

Nothing in these Terms is intended to disclaim responsibility where such responsibility cannot legally be disclaimed under applicable federal or state law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Slivglo will not be liable for indirect, incidental, special, consequential, or similar damages arising from the use of the Services where such liability may lawfully be limited.

Nothing in these Terms excludes or limits liability where exclusion or limitation would be prohibited by applicable law.

Some U.S. states do not allow certain exclusions or limitations of liability. Accordingly, some of the limitations described in these Terms may not apply to you.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, damages, or reasonable expenses resulting from your unlawful misuse of the Services, material violation of these Terms, or infringement of another person’s rights.

This provision does not limit any rights or protections that cannot legally be waived.

15. Fraud and Misuse

Slivglo may take reasonable measures to detect and prevent fraudulent transactions, unauthorized payment activity, account abuse, misuse of promotions, and other unlawful activity.

Where reasonably necessary and permitted by law, Slivglo may refuse transactions, restrict accounts, or take other appropriate measures to protect customers, the business, payment systems, and third parties.

16. Changes to the Services and Terms

Slivglo may update or modify these Terms & Conditions from time to time.

When appropriate, the revised Terms will be posted on the website with an updated “Last Updated” date.

Changes will apply in accordance with applicable law.

No update to these Terms is intended to retroactively remove rights that cannot legally be waived.

17. Governing Law

These Terms & Conditions are governed by the laws of the United States and the State of Wyoming, without regard to conflict-of-law principles, to the extent such governing-law provisions are valid and enforceable.

Nothing in these Terms is intended to deprive a consumer of mandatory rights or protections available under applicable federal law or the laws of the consumer’s state of residence where those rights cannot legally be waived by contract.

18. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where appropriate.

The remaining provisions will continue in full force and effect.

19. No Waiver

Slivglo’s failure to enforce any provision of these Terms on one occasion does not constitute a waiver of that provision or the right to enforce it in the future.

20. Entire Agreement

These Terms & Conditions, together with the Privacy Policy and any additional terms expressly presented in connection with a particular product, feature, promotion, or service, constitute the agreement governing your use of the Slivglo Services, subject to applicable law.

21. Contact Us

If you have questions regarding these Terms & Conditions, please contact:

Slivglo Customer Support
Email: support@slivglo.com